Frequently Asked Questions

1 - Are the products medicinal?

Please read disclaimer page.

2 - How do I place an order?

Browse through the pages of products and select the products you wish to order. For each product you will be asked for the quantity.

3 - What are the options for payment?

You can pay for your order online by credit card or Paypal. You can also send cheques or postal orders by post. When you have finished selecting products, select the delivery method and click the RECALCULATE to calculate the order total. When ordering more than one item you should see a saving in the delivery charge. When ready, choose the option to GOTO PAYMENTS. Enter your name and address details. Shipment address can be different. When you have entered your address details, choose option to CONTINUE. On the next screen select the payment method. If sending payment in the post, please select that option.

4 - Are your servers secure?

Please read security / privacy page.

5 - Will I get an order confirmation?

When you have finished entering your order you will receive an order confirmation and a receipt (if relevant) by email.

6 - Can I still cancel or amend my order?

Your order will no longer be available to amend online. You will need to contact us.

7 - Other questions?

Please contact us.
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