Terms and conditions


Once your order is confirmed your goods will be despatched within four business days (normally next business day).

Retention of ownership

All goods remain the property of NaturalEquineProducts until paid for in full. Pending payment for goods supplied, the customer holds the goods as the Bailee of NaturalEquineProducts, and the goods must be kept identified as belonging to NaturalEquineProducts.

Refunds and Returns

If you change your mind about an order please contact us . We will endeavour to stop the order. If the order has been despatched you will need to apply for a refund. Please read our refund policy.
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